Return & Refund Policy

Alma Mia Press LLC

Effective Date: October 20, 2026

Thank you for shopping with Alma Mia Press LLC! We appreciate your support of our small business. Each item is ordered or produced specifically for you once your purchase is submitted.

Please review our Return & Refund Policy carefully before placing your order.

All Sales Are Final

Due to the made-to-order nature of our products, all sales are final. We do not accept returns, exchanges, or refunds for change of mind or customer ordering errors.

This policy applies to all products sold by Alma Mia Press LLC, including but not limited to:

• T-shirts and other apparel

• Tote bags and accessories

• Cups, mugs, and tumblers

• Personalized and customized merchandise

• Seasonal and specialty items

Because each product is ordered or produced upon purchase, we are unable to accept returns or exchanges due to incorrect sizing, color selection, personal preference, or change of mind.

We encourage customers to carefully review product descriptions, sizing charts, colors, personalization details, and order information before completing their purchase.

Order Cancellations & Modifications

Orders are submitted for processing or production after purchase. As a result, cancellations, modifications, and changes cannot be guaranteed once an order has been placed.

Please verify all order details before submitting payment.

Damaged, Defective, or Incorrect Items

At Alma Mia Press LLC, we want every customer to receive the correct product in excellent condition.

If your order arrives damaged, defective, or incorrect, please contact us within 7 calendar days of delivery so we can promptly review the issue.

When contacting us, please provide:

• Your full name and order number

• A description of the issue

• Clear photographs of the item and any damage or defect

• Photographs of the packaging, if applicable

Once your claim has been reviewed, we will determine an appropriate resolution, which may include a replacement, exchange, or refund.

Customers should not return merchandise without first contacting us for instructions.

Refunds for Approved Claims

If a refund is approved, it will be issued to the original payment method whenever possible.

Please allow additional time for your bank or payment provider to process and post the refund.

Refund processing times may vary depending on your financial institution.

Incorrect Sizes, Colors, or Personalization

Alma Mia Press LLC is not responsible for customer errors made during the ordering process, including incorrect size selections, color choices, spelling, names, or personalization details.

We do not offer refunds or exchanges for these errors unless otherwise required by applicable law.

However, if the item received does not match the specifications submitted and confirmed with your order, please contact us for assistance.

Lost, Missing, or Undelivered Orders

If your order has not arrived or is marked as delivered but cannot be located, please contact us.

We will assist in reviewing available tracking information and determining the appropriate next steps.

Refunds or replacements for lost or undelivered orders will be evaluated based on the circumstances and applicable consumer protection requirements.

Contact Information

For questions regarding this policy or concerns about your order, please contact:

Alma Mia Press LLC

Email: almamiapress@gmail.com

Website: www.almamiapress.com

Please include your order number in all order-related inquiries.

Our Commitment

As a small business, every order means something to us. We appreciate your understanding of our made-to-order process and our All-Sales Final policy.

Our goal is to provide quality merchandise and a positive shopping experience while maintaining fair and transparent business practices.

Nothing in this policy limits any rights or remedies available to customers under applicable law.

Thank you for choosing Alma Mia Press LLC!

Made with Love. Created Just for You. ❤️